Microsoft Dynamics
Tools & Business Platforms
Microsoft Dynamics
Microsoft Dynamics is a suite of ERP and CRM business applications that helps organizations manage finance, operations, sales, and customer relationships. It enables scalable, data-driven business process automation.
What is it?
Microsoft Dynamics is a family of enterprise resource planning (ERP) and customer relationship management (CRM) solutions developed by Microsoft. It includes products such as Dynamics 365 Finance, Business Central, Sales, and Customer Service.
What does it do?
Microsoft Dynamics enables organizations to manage core business processes including finance, accounting, supply chain, sales, customer service, and project operations. It centralizes data and integrates seamlessly with other Microsoft products.
Where is it used?
Microsoft Dynamics is widely used in mid-sized and large enterprises across industries such as finance, manufacturing, retail, logistics, and professional services for ERP, CRM, and business process automation.
When & why it emerged
Microsoft Dynamics originated in the early 2000s as Microsoft expanded into enterprise business applications. It evolved into Dynamics 365 to unify ERP and CRM capabilities with cloud-based, modular architecture.
Why we use it at Internative
We use Microsoft Dynamics to integrate enterprise-grade ERP and CRM capabilities into custom software projects. It allows us to align business operations, financial data, and digital platforms within Microsoft-centric ecosystems.